Netigate

Garen DiBernardo

This article presents typical example integrations such as importing ticket and satisfaction data or enriching survey responses.

Pulling survey responses from Intercom, creating tickets in Intercom based on data, and more

Third party platforms like SurveyHero, SurveyMonkey, SurveyPal, etc. The general approach is similar across systems.

Salesforce can be used as both a source of survey/ticket data and as a source for enriching existing data in Netigate Insights.

Setup triggers and rules in Intercom to send the right survey to the right customer at the right time, and have everything flow to Lumoa

This section covers some examples for how and why you might want to integrate with certain systems, such as Intercom, Salesforce, FTP, and more.

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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