Netigate

Garen DiBernardo

Learn how and with which platforms you can integrate with Lumoa.

API and Integrations

Sending data to, or pulling data out, and more

API Documentation

You no longer have to ask background data questions - instead, pull that data automatically through the URL of the survey

Sending background data through the URL of a Netigate Feedback survey

Integrations

This article presents typical example integrations such as importing ticket and satisfaction data or enriching survey responses.

Example Integrations and use cases with Zendesk

Pulling survey responses from Intercom, creating tickets in Intercom based on data, and more

Example Integrations and use cases with Intercom

Third party platforms like SurveyHero, SurveyMonkey, SurveyPal, etc. The general approach is similar across systems.

Example Integrations and use cases with Survey and Online Review Platforms

Salesforce can be used as both a source of survey/ticket data and as a source for enriching existing data in Netigate Insights.

Example Integrations and use cases with SalesForce

Setup triggers and rules in Intercom to send the right survey to the right customer at the right time, and have everything flow to Lumoa

Using Intercom to collect feedback with Lumoa

Example Integrations and use cases with FTP / SFTP

This section covers some examples for how and why you might want to integrate with certain systems, such as Intercom, Salesforce, FTP, and more.

Example Use cases for Integrations

Find answers and get help from Intercom Support and Community Experts

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