Role/Permission

Partner

Admin

Manager

User

Limited User

API Access

View all data in a collection (regardless of groups)

x

View data (with Groups restrictions)

x

x

x

x

x

x

View customer feedback

x

x

x

x

x

Export feedback

x

x

x

x

x

Delete feedback

x

x

x

Export detailed feedback

x

x

x

x

Upload data into API

x

x

x

Change sentiment

x

x

x

Invite users to Lumoa

x

x

x, but only to Groups that you are yourself apart of

Delete users

x

x

Edit user permissions/ groups

x

x

x, but only to Groups that you are yourself apart of. Cannot edit Admin/Partner permissions

x

Add comments on feedback, assign, tag value and effort

x

x

x

x

x

View comments and assignments

x

x

x

x

x

Receive weekly update email

x

x

x

x

Save and edit views

x

x

x

x

Create card on public dashboard

x

x

Create public dashboards & give public dashboard rights to individual users

x

x

Create Private dashboard

x

x

x

x

x

Create cards on your own Private dashboard

x

x

x

x

x

Create Tasks rule

x

x

x

x

Edit note*

x

x

x

x

Delete note*

x

x

x

x

Edit widgets (creation, settings, deletion)

x

x

Edit topics and keywords

x

x

x

View settings page

x

x

Edit public dashboard

x

x

Delete public dashboard

x

x

Assign users to events

x

x

x

x

Use Ask AI

x

x

x

x

View full Conversations

x

x

x

x

Create new companies

x

Impersonate into other companies

x