The Comparison Page

Have you ever wanted to look at the differences between two of your products? Maybe see what your different customer are saying and how they feel towards your company based off of where they live? The Comparison page allows you to do exactly that!

The Comparison Page can be seen from any page other than the Dashboard and Settings pages:

The Comparison page allows you to compare and contrast filters values that are under the same filter. This will easily and quickly allow you see what filters have been getting the highest scores, which the lowest, etc. You can also use this to quickly see which filter values have had the highest or lowest response rates for a given time period, much faster than you could on other pages.

A top level filter will be selected by default. You can change which filter you are viewing from the dropdown in the GIF below.

If you aren't seeing the filter you wanted to compare, try swapping to a different card.
After you have your filter selected, you can start viewing the data! Hovering over the bars that are displayed will show you the number of the responses that is associated with the filter. If you think this number is incorrect, make note of the time frame you are using with the calendar tool in the top right of the page.

Below the bar graph are your filter values laid out. By default, the system will have everything selected. If you want to compare just two specific values, such as the highest and lowest in the bar graph, simply select them from the list. The system will then recalculate to display Topics for the filters you have selected. By doing this, you can quickly see which filter is the highest and lowest scoring, and the Topics tell you whythose scores are what they are. By Comparing these filters, you can see what your strongest unit is, and what other units need to improve in order to get a higher score.

Note that you can also mix and match other filters from the normal filter menu on the right hand side of the page. This way you could see which region you operate in has the highest score among B2B customers, or within certain departments, for example. Be aware that getting too specific might cause you to not display any data, as none might match your filters.

Otherwise, certain features of the Comparison page function the same as the Impact page. You can select certain topics that are available, and the open text responses below the topics list will update themselves. You can also open up comments to reveal it's background variables. Want a refresher on other Impact page features? Check out our guide here.

If you need immediate assistance, please contact
Was this article helpful?
Thank you!